77rp Casino & Sportsbook Data Care

This page describes what we collect when you use 77rp and how we keep that data protected. Our approach differs from many generic online services — rather than aggregating behaviour for advertising, we collect account information strictly to verify your identity, process your payments via DANA, e-wallet, mobile banking, local payment, online payment, or your bank, and comply with local gaming regulations. We do not sell your personal information to third parties, and we do not use it for marketing outside the 77rp platform.

When you open an account on 77rp, whether on Android, iOS, or desktop, you provide personal details during Know Your Customer (KYC) verification. We encrypt and store this information securely on our servers. This page outlines which data we collect, how long we keep it, who has access, and what rights you have regarding your information. If you have questions about our data practices, our support team is available in English and local languages.

We at 77rp take data protection seriously. Your privacy is a cornerstone of how we operate in supported jurisdictions.

What data we collect on 77rp

When you register on our 77rp platform, we collect essential account information: your full legal name, date of birth, email address, phone number, and a valid government-issued identification document (national ID card, passport, or equivalent). We use this data for account verification, fraud prevention, and regulatory compliance with anti-money-laundering (AML) and know-your-customer (KYC) requirements.

We at 77rp also collect payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your mobile banking, local payment, online payment, e-wallet account details). We do not store full payment card numbers; instead, we tokenise this information — creating a secure reference key — which is shared with our payment partner for transaction processing. The payment partner, not 77rp, retains the actual card or account number.

Our 77rp platform logs your account activity: login timestamps, IP addresses from which you access your account, bets placed, games played, deposits, withdrawals, and support interactions. This helps us detect unauthorized access, track patterns for fraud detection, and audit your account for regulatory purposes. We also record technical data: your device type (Android or iOS), browser version, and session duration. This data helps us optimize our app performance and troubleshoot technical issues.

Location data: We do not track your precise GPS location on 77rp. However, we do log your IP address to verify that your account access complies with jurisdiction restrictions. If you access 77rp from a region where services are not available, we may suspend your account.

How we use your data on 77rp

We at 77rp use your personal data for specific, legitimate purposes:

  • Account verification: We verify your identity against official records to confirm you are eligible to use 77rp and to prevent duplicate or fraudulent accounts.
  • Payment processing: We share your payment method details with our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank) only to process your deposits and withdrawals.
  • Regulatory compliance: We maintain records of your account activity, deposits, and withdrawals to comply with local gaming and financial regulations in the jurisdictions where we operate.
  • Fraud detection: We analyse your account activity to identify suspicious patterns — for example, login from a new device or location, unusual bet sizing, or rapid consecutive transactions — and we may flag your account for manual review if we detect such patterns.
  • Customer support: We use your contact details to respond to your queries, send account notifications (deposit confirmations, withdrawal status, security alerts), and notify you of material changes to our service.
  • Service improvement: We use technical data (session logs, crash reports) to improve our 77rp app and website performance, but we do not use this data for personalised advertising or behavioural profiling beyond our platform.

Third parties and data sharing on 77rp

We at 77rp do not sell your personal information to advertisers, data brokers, or marketing firms. We do share data with trusted third parties only where necessary to operate our service:

  • Payment providers: We share your payment method and transaction details with local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment solely for transaction processing.
  • Compliance and legal: We may disclose account information to regulatory authorities, law enforcement, or courts if required by law. We will inform you of such requests unless legally prohibited from doing so.
  • Service providers: We engage third-party vendors for hosting (data centres), encryption, email delivery, and customer support. These vendors have access only to data necessary for their specific function and must comply with data protection obligations.
  • Fraud detection services: We may share transaction patterns and account activity with fraud-detection partners to identify and prevent illicit activity.
Data location: Our 77rp servers may be located outside your jurisdiction. By using our platform, you acknowledge that your data may be transferred to and processed in jurisdictions with different privacy laws. We maintain encryption and access controls to protect your data regardless of location.

Data retention and deletion on 77rp

We at 77rp retain your personal information for as long as your account is active, plus a retention period thereafter for regulatory and audit purposes. Typically, we keep account records for at least 5 years after account closure to comply with anti-money-laundering regulations. After this period, we delete or anonymise your data, unless we are required by law to retain it longer.

If you request account closure on 77rp, we will disable your account access immediately. Your historical transaction data remains in our secure archive for the retention period but is not used for any purpose other than legal compliance and audit. You can request a copy of your personal data held on 77rp at any time; contact our support team with details of what data you wish to retrieve.

We cannot delete transaction records if they are required by regulatory bodies covering Jakarta, Surabaya, Bandung, Medan, or other jurisdictions where 77rp operates. However, we will delete optional data (such as communication preferences or saved payment methods) upon your request, subject to legal holds.

Your rights regarding your data on 77rp

Depending on your jurisdiction, you may have the following rights regarding your personal data held by 77rp:

  • Access: You can request a copy of all personal data we hold about you.
  • Correction: You can ask us to update or correct inaccurate information (for example, if your email address has changed).
  • Deletion: You can request deletion of non-essential data, subject to legal retention requirements.
  • Portability: You can request your data in a structured, machine-readable format for transfer to another service.
  • Objection: You can object to our use of your data for specific purposes, such as marketing communications (though we use data primarily for account management, not marketing).

To exercise any of these rights on 77rp, contact our support team via chat, email, or the contact form on your account settings. We will respond to your request within 30 days. If your request is complex or requires verification of your identity, we may extend this period to 60 days.

Cookies and tracking on 77rp

We at 77rp use cookies and similar tracking technologies on our website and mobile app to:

  • Keep you logged into your account (session cookies)
  • Remember your preferences (language, theme, odds format)
  • Analyse how users interact with our platform (aggregated, anonymised analytics)
  • Prevent fraud and secure your account (security cookies)

Our 77rp Android and iOS apps use similar technologies (local storage, device identifiers) for the same purposes. You can disable cookies in your browser settings, though this may limit functionality on our website. Our app does not require cookies to function, but disabling local storage may reset your preferences each session.

We do not use cookies for third-party advertising tracking. We do not partner with ad networks to track you across the web. Analytics data we collect is used only to improve 77rp performance and is not shared with external advertisers.

Security and encryption on 77rp

We at 77rp employ industry-standard encryption to protect your data in transit and at rest. Your password is hashed using strong cryptographic algorithms and is never stored in plain text on our servers. When you log into 77rp on your Android or iOS device, communication between your phone and our servers uses SSL/TLS encryption (HTTPS protocol), ensuring your login credentials and account data cannot be intercepted.

Our 77rp payment data is encrypted and tokenised according to PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not handle raw payment card numbers; instead, our payment partners tokenise and store this information in their own secure systems.

We at 77rp also implement multi-factor authentication (MFA) options — email or SMS verification for sensitive account changes — to add an extra layer of security. If you notice unauthorized access to your 77rp account, change your password immediately and contact our support team for account recovery assistance.

Policy updates and contact information for 77rp

We at 77rp may update this Privacy Policy periodically as our services evolve or as regulations change. We will notify you of material changes via email or push notification on your mobile device. Continued use of 77rp after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page regularly.

If you have questions about how we handle your data on 77rp, wish to exercise your data rights, or want to report a data security concern, contact our support team. Our multilingual support is available via live chat during extended business hours, and email support responds within 24 hours during business days. You can also submit a formal data request through your account settings on 77rp.

We at 77rp remain committed to protecting your privacy and maintaining transparent data practices. Your trust is essential to our platform, and we take every precaution to safeguard your personal information.